We humans have cast our lot together. Trusting each other is the only way we’re going to get anything done.
Your life is a series of moments. You can enjoy them, or you can wish them away. It’s your choice.
Wouldn’t it be great if your boss had to spend a week doing your job? Or your spouse had to take care of your jobs?
Here’s the thing I’ve learned: funerals matter. When a friend helps you through a funeral, you never forget it.
There are two types of negotiation. The kind where you don’t care what kind of reputation you’re creating, like a hostage negotiation. The other kind of negotiation is when you’re negotiating prices and terms with people that you’re eventually going to have to work with.
The big question — How would I want this handled if I were on the other side? — doesn’t simplify problems, it illuminates their complexity, which is exactly what is required to solve them.
If you ask people what they want for their children, most will tell you that they just want their kids to grow up to be happy.
Personally, and in business, mastering people skills is life’s big difference-maker. It’s not easy, but important skills are rarely intuitive. Mastering the art of winning people over is the difference between being surrounded by support and enthusiasm versus having do everything on your own.
Group relationships are complex. But they’re worth it.
If you’re forced to co-exist with a poison person, don’t make the mistake of letting them inject their venom into your life. They may be the killjoy, but you’re the one inviting them to dinner every night.
If you’ve already abandoned your resolution, or you’re wavering, try reframing it into an intention. You’ll feel better about it, and you can go back to it all year long.
Life is too short to have — or to be — a bad friend. If you see yourself in any of these, it’s not too late to change. And if these remind you of someone you know, you might want to consider an intervention.
When you pause, you breathe, which makes you physically stronger, and you clear your mind, which enables you to think more strategically.
We’ve all known people who touted the merits of their best (perceived) traits without realizing that they carried them to such extremes that people found them off putting.
The 60 percent principle is my new mantra. If I want it, and I’m close to 60 percent confident that I can do it, I’m going for it.
There’s a great scene in the 1980s movie “When Peggy Sue Got Married.” Kathleen Turner’s time travels go back to high school. Already having lived much of her adult life, she confidently tells her math teacher, “Mr. Snelgrove, I happen to know that in the future I will not have the slightest use for algebra.”
We’ve been told that when two sides disagree, we’re supposed to compromise, but that never really works.
Kit Yarrow, author of “Gen Buy: How Tweens, Teens and Twenty-Somethings are Revolutionizing Retail,” says, “What you learn as a kid kind of becomes your values as an adult, so this generation really knows luxury and quality, and that’s what they want.”
People want to make money. They also want to make a difference. Creating a culture of passion and purpose is how you do both.
Paperwork is bad enough, but when people ask you to fill out their forms with the same information you provided on a previous visit, they’re trying to make their life easier, not yours.
What if you had a team of people whose sole job was to find fault with your thinking? It’s called a Red Team. Used by the CIA, IBM, the Army, news organizations and other businesses, a Red team is a group designed to penetrate your defenses
The lines between work and home may be blurred, but make no mistake, the skills and mindset required in each venue remain distinctly different.
The boss affects every member of the employee’s family. The same is true of teachers. Your spouse’s boss and your kids’ teachers can be a source of joy, or misery, for an entire family.
You’re not the person you were 25 or even two years ago, neither is anyone else. Don’t let assumptions about who a person once was inform the way you interact with them today.
You don’t accomplish big things overnight; you move the needle every day. Sometimes you get the big score and sometime you don’t. Whichever way it turns out moving the needle is always worth the effort.
Running a big organization isn’t easy; I truly empathize with the leaders that made the awful list. But as my grandmother used to say, if you want to fix a problem, the best place to start is with yourself.
Your fears and insecurity don’t exist outside of your own head. Banishing them from your brain isn’t easy, but it leaves space for something more fun and productive.
Life may come at you in frantic endless blips, but don't let the pace of your electronics set the pace for your life.
If you can't afford upgrades, create them. Bring a cashmere blanket, stock your bag with good snacks, create small pleasures; they have a ripple effect on your mood and performance.
It's funny what happens when executives rise about selfish instincts. Acting like the boss you wish you had brings out the best in everyone.
You don't have to make the mistakes to learn the lessons. Wisdom doesn't have to be hard won, but you do have to look for it.
At the most basic level a salesperson is someone who is so passionate about their offering that they do everything they can to skillfully share the good news. And there's nothing weird about that.
Open door leadership takes work. It requires mastering the duality of power and service, being both confident and humble at the same time. It also means helping your people become more confident and pulling through opportunity rather than pushing through fear.
Are you listening to the wrong feedback?. All feedback is not valid. A big problem with feedback is that we often listen to the wrong sources.. For example, my friend Julie felt called to make handmade cards.. From an early age she crafted masterpieces. She spent hours on each card
Sales is a noble profession; we shouldn't let it be sullied by the people who do it badly.
Twenty-something years ago several babies were born. Some of them wound up creating violence; others tried to save people from it. I want to know why.
Trying to decide too early doesn't propel you forward, it holds you back. Next time you're facing an uncertain situation, instead of flashing forward two steps, stay in the present. That's where the best decisions are always made.
So that's what we're left with, the risk of love. It's sad, it's ugly, and it's worth it.
The boss wants what we all want: support, respect and someone to say, "I've got your back buddy."
Author Randy Gage says there's no reason to dislike people because they have money.
What goes through your mind before you walk into an important meeting?
Humans are visual; we can ignore it, or adjust accordingly.
You know the people who are always worrying about whether or not someone is trying to take advantage of them?. Maybe you know someone like this. They question the motives, quality and price of everything. When they need to buy something, they spend hours trying to figure out the exact
It's ironic, but the business research shows that when you overemphasize money, you make less of it. But when your noble purpose is to help customers, you drive more revenue.
Whether it's improving life customers, or making the world a better place for everyone, when people have a larger purpose than just trying to keep their jobs, they're more focused, and more effective. They're also more likely to act in a bold and courageous manner.
Humankind still has plenty of work to do. But when you look at the arc of human history, we're definitely moving in the right direction. We invent, we create and we become kinder to each other, every single day.
Plan for the future all you want, but don't put your happiness on hold until it gets here. Start being happy today, you won't regret it.
Nobody likes conflict, but avoiding conflict usually winds up being even more painful than addressing it.
Little snippets of time matter. Whether it's breakfast, dinner, your employees or your kids, when you schedule time for positive interaction, you get results.
Whether you believe it's a scientific sixth sense or a mystical connection to the divine, every person alive has the power of intuition. All you have to do is quiet your mind and pay attention to your own inner knowing.