We humans have cast our lot together. Trusting each other is the only way we’re going to get anything done.
Your life is a series of moments. You can enjoy them, or you can wish them away. It’s your choice.
Wouldn’t it be great if your boss had to spend a week doing your job? Or your spouse had to take care of your jobs?
Here’s the thing I’ve learned: funerals matter. When a friend helps you through a funeral, you never forget it.
There are two types of negotiation. The kind where you don’t care what kind of reputation you’re creating, like a hostage negotiation. The other kind of negotiation is when you’re negotiating prices and terms with people that you’re eventually going to have to work with.
The big question — How would I want this handled if I were on the other side? — doesn’t simplify problems, it illuminates their complexity, which is exactly what is required to solve them.
If you ask people what they want for their children, most will tell you that they just want their kids to grow up to be happy.
Personally, and in business, mastering people skills is life’s big difference-maker. It’s not easy, but important skills are rarely intuitive. Mastering the art of winning people over is the difference between being surrounded by support and enthusiasm versus having do everything on your own.
Group relationships are complex. But they’re worth it.
If you’re forced to co-exist with a poison person, don’t make the mistake of letting them inject their venom into your life. They may be the killjoy, but you’re the one inviting them to dinner every night.