October 18, 2012
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People want to make money. They also want to make a difference. Creating a culture of passion and purpose is how you do both.
Paperwork is bad enough, but when people ask you to fill out their forms with the same information you provided on a previous visit, they’re trying to make their life easier, not yours.
What if you had a team of people whose sole job was to find fault with your thinking? It’s called a Red Team. Used by the CIA, IBM, the Army, news organizations and other businesses, a Red team is a group designed to penetrate your defenses
You don’t accomplish big things overnight; you move the needle every day. Sometimes you get the big score and sometime you don’t. Whichever way it turns out moving the needle is always worth the effort.
Life may come at you in frantic endless blips, but don't let the pace of your electronics set the pace for your life.
It may seem like you don't have time for developing relationships and mentoring. But what's the long-term cost of not doing it?
It's funny what happens when executives rise about selfish instincts. Acting like the boss you wish you had brings out the best in everyone.
You don't have to make the mistakes to learn the lessons. Wisdom doesn't have to be hard won, but you do have to look for it.
At the most basic level a salesperson is someone who is so passionate about their offering that they do everything they can to skillfully share the good news. And there's nothing weird about that.
Open door leadership takes work. It requires mastering the duality of power and service, being both confident and humble at the same time. It also means helping your people become more confident and pulling through opportunity rather than pushing through fear.
Are you listening to the wrong feedback?. All feedback is not valid. A big problem with feedback is that we often listen to the wrong sources.. For example, my friend Julie felt called to make handmade cards.. From an early age she crafted masterpieces. She spent hours on each card
Your metaphors create the narrative of your life. Choose imagery that will help you show up with passion for the people who matter to you.
So that's what we're left with, the risk of love. It's sad, it's ugly, and it's worth it.
I've both loved and loathed working from home. Working from home is neither the problem, nor the solution. Creating great work and creating a great family require the same things: time, space and working together.
It's easier to do small stuff by yourself, but to get the big wins you have to work with other people.
Author Randy Gage says there's no reason to dislike people because they have money.
If you're a boss, don't underestimate how much one person's negativity can affect your entire team. No one is skilled enough to merit ruining the morale of a whole group.
What goes through your mind before you walk into an important meeting?
The other truism my time in China has reaffirmed for me, is that people are fabulous. They invent, they create, they sell, and they love. These are things that always make me happy to be human.
Humans are visual; we can ignore it, or adjust accordingly.
The people who say that their one thing didn't contribute to the problem are probably the people who don't have to face a black, jagged child-shaped hole in their soul.
Your life has a purpose, and it's bigger than just your tasks. It's about the love, joy and success you bring to others. Remind yourself of that the next time you're having a hard day.
It's ironic, but the business research shows that when you overemphasize money, you make less of it. But when your noble purpose is to help customers, you drive more revenue.
Whining is like cheap wine, sweet on your lips, but if you indulge too often, you'll never get anything done.
Whether it's improving life customers, or making the world a better place for everyone, when people have a larger purpose than just trying to keep their jobs, they're more focused, and more effective. They're also more likely to act in a bold and courageous manner.
Humankind still has plenty of work to do. But when you look at the arc of human history, we're definitely moving in the right direction. We invent, we create and we become kinder to each other, every single day.
Sometimes you have to push the reset on your brain. Your life will thank you.
There is no such time machine. But you can create a similar experience in the here and now. Ask about someone's back story, and use the knowledge to be more empathetic.
We’re all looking for the magic bullet, the secret words to make our spouse melt, our co-worker cooperate and our customer giggle with glee as they sign on the dotted line.