It's ironic, but the business research shows that when you overemphasize money, you make less of it. But when your noble purpose is to help customers, you drive more revenue.
Whining is like cheap wine, sweet on your lips, but if you indulge too often, you'll never get anything done.
Whether it's improving life customers, or making the world a better place for everyone, when people have a larger purpose than just trying to keep their jobs, they're more focused, and more effective. They're also more likely to act in a bold and courageous manner.
Humankind still has plenty of work to do. But when you look at the arc of human history, we're definitely moving in the right direction. We invent, we create and we become kinder to each other, every single day.
Sometimes you have to push the reset on your brain. Your life will thank you.
There is no such time machine. But you can create a similar experience in the here and now. Ask about someone's back story, and use the knowledge to be more empathetic.
We’re all looking for the magic bullet, the secret words to make our spouse melt, our co-worker cooperate and our customer giggle with glee as they sign on the dotted line.
Next time you face a challenging area in your own life, try applying the "Yes, And" model.
I used to have a preacher who was so bad that the only way I could get through his sermons was to rewrite them in my head.. My family was less than thrilled when I insisted on giving them my revised version of the sermon over lunch every Sunday, but
Plan for the future all you want, but don't put your happiness on hold until it gets here. Start being happy today, you won't regret it.
Here's the thing about those 10 best days, they're even more fun if you stay fully present while you're experiencing them.
One of the big mistakes that people (including me) make in business and life is to assume that we understand other people’s internal motivation.
Instead of a critique, it's a helpful to offer suggestion. I'm hardly perfect, but after hundreds of times doing it wrong, I've learned that how much the positioning and the order matter.
Nobody likes conflict, but avoiding conflict usually winds up being even more painful than addressing it.
We've all heard (and given) our share of excuses.. "My computer crashed, I got stuck in traffic, no one told me I was supposed to do it, the dog ate my homework.". It's frustrating to encounter in others, but we're often guilty ourselves, "I was sooo busy. My travel