As of Tuesday, June 4, 2013
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Gwinnett Daily Post
DULUTH — An American Family Insurance agent in Duluth has been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification.
Martin Birkbeck joins other American Family agents who have demonstrated the highest level of commitment to outstanding customer service.
“When choosing an insurance agent, customers can rely on the American Star Excellence in Customer Experience Certification to help them identify agents with a proven dedication to meeting customer needs,” said Dan Schultz, American Family president and chief operating officer. “This is an outstanding accomplishment.”
The distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey that measures customers’ overall experience with their American Family agent.
Birkbeck has been an agent for American Family since November 2008. His office is located at 1810 Peachtree Industrial Blvd., Suite 225, Duluth.
Business to hold ribbon-cutting on June 15
LAWRENCEVILLE — A business located in Lawrenceville that hand-crafts accessories has scheduled its ribbon cutting for 4 p.m. June 15 on the downtown square.
Artzy Beads offers personal jewelry including necklaces, earrings and bracelets. For more information, visit www.artzybeads.etsy.com.
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