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Library board adopts three-year strategic plan

SUWANEE -- The Gwinnett County Library Board of Trustees adopted Monday its strategic plan for the next three years, billing it as a road map for the future.

The well-vetted plan was produced with input from a number of sources. Consultant Bill McCargo said three months were spent on the process, which included more than 4,000 customer surveys, interviews with 70 community leaders and input from library staff.

"We had a 360 (degree) look at what we do, how we do it and how we're doing," McCargo said.

The result of the study was a three-prong strategic plan for the fiscal years 2013 through 2015.

• Maximize funding efforts that most efficiently leverage library and community resources. This would include examining current revenue streams, implementing a fundraising structure and growing relationships with organizations that support the library.

• Be a leader in creating an engaging customer experience through exceptional staff and innovative expanded access to facilities, programs and services. Part of this goal would be to create tailored programs and services to meet customer needs, introduce new technology and increased support of staff.

• Have the library perceived as the central building block in establishing lifelong learning as an enriching feature of community life in Gwinnett County. This initiative included launching a comprehensive ad and marketing campaign, recruiting community leaders and politicians to advocate for the library and intiating a membership drive.

"We've got that road map that will take us where we need to be over the next three years," board member Dick Goodman said.

Board Chairman Phillip Saxton proposed that each board member meet with their respective representative on the Gwinnett County Board of Commissioners in order to "keep them in the loop."

"i want to make sure that this is a plan that is not put on the shelf, but that we use it," Saxton said.

Comments

kevin 2 years, 6 months ago

since the public never want to get involved in politics, the city had to pay for a consultant for 3 months. Can't any elected officials do some of this work or do they have to "pay" someone for services to get their own job done? By hiring and spending tax money on an outsider, I guess the BOC thinks this will make them look innocent of any wrongdoing.

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Gundoctor1 2 years, 6 months ago

Remember this from the meeting in January?

The board also voted to refrain from giving library staff a raise in 2012.

"We're going through some very tough economic times," Saxton said. "We want to thank our staff profusely for the work they do, and pray for the time we can start giving raises again."

Nice, very nice. Just exactly how many years has it been now? 3 or is it 4.

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teelee 2 years, 6 months ago

Start charging for the free internet they all flock in there to use. Libraries used to be quiet, now they are a big social scene.

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interestedinliteracy 2 years, 6 months ago

For those who don't have computers at home, the library gives them access.

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kevin 2 years, 6 months ago

Is Saxton appointed or hired? How long will he be the head of the system?

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