Thursday, June 21, 2012
© Copyright 2014
Gwinnett Daily Post
LAWRENCEVILLE -- Technology will soon help customers keep up-to-date with Gwinnett's bus system.
This week, commissioners approved a nearly $4.3 million contract to add computer-aided dispatch and automatic vehicle location as well as security cameras to the fleet of Gwinnett Transit buses.
The upgrades, nearly all of which is funded by a federal grant, will allow passengers to track buses, finding out about delays with message boards at stops and email alerts.
It will also help officials to receive automatic passenger counters and keep up with vehicles, including location, stops and route adherence in a real-time control center.
The cameras, which will be mounted both inside and outside of the buses, will help the county with potential lawsuits, Transportation Director Kim Conroy said.
"The systems will enable Gwinnett County and the service contractor to better manage bus operations functions which will lead to higher service efficiency and cost effectiveness," Transit Director Phil Boyd said. "Cameras on buses have proven to be highly effective in responding to and resolving incidents as well as providing a deterrent to disruptive behavior and addressing fraudulent claims against transit systems."
The system, which is expected to be activated in early 2014, will be used for all of the bus services, including express and local routes as well as ADA paratransit.