Technology to tell passengers of bus delays

LAWRENCEVILLE -- Technology will soon help customers keep up-to-date with Gwinnett's bus system.

This week, commissioners approved a nearly $4.3 million contract to add computer-aided dispatch and automatic vehicle location as well as security cameras to the fleet of Gwinnett Transit buses.

The upgrades, nearly all of which is funded by a federal grant, will allow passengers to track buses, finding out about delays with message boards at stops and email alerts.

It will also help officials to receive automatic passenger counters and keep up with vehicles, including location, stops and route adherence in a real-time control center.

The cameras, which will be mounted both inside and outside of the buses, will help the county with potential lawsuits, Transportation Director Kim Conroy said.

"The systems will enable Gwinnett County and the service contractor to better manage bus operations functions which will lead to higher service efficiency and cost effectiveness," Transit Director Phil Boyd said. "Cameras on buses have proven to be highly effective in responding to and resolving incidents as well as providing a deterrent to disruptive behavior and addressing fraudulent claims against transit systems."

The system, which is expected to be activated in early 2014, will be used for all of the bus services, including express and local routes as well as ADA paratransit.


rutalking2me 3 years, 3 months ago

You have got to be kidding.... The COMMIE-ISSION is spending 4.3M on this and, at the same time they are campaigning for more sales tax?


BuzzG 3 years, 3 months ago

This money could be better used supporting our schools.


teelee 3 years, 3 months ago

This means that all four people riding the bus system will now be on camera. Yes the federal government takes our tax money and gives it to the county and they try to make it sound like it is free and such a deal. Five years from now who will be paying for the upkeep and repair of this new system? Answer Gwinnett County tax payers.

On a busy day.

On a busy day. by teelee


jack 3 years, 3 months ago

After standing in the blazing sun for 45 minutes, I would certainly welcome an e-mail telling me the bus was going to be late.


kevin 3 years, 3 months ago

Something to waste Federal tax $$ on. All that to spy on buses? Where else is the government going to be spying on us? In our homes? Cameras are everywhere and people are fussing about freedom of speech? They ought to be worried about other "rights" we are granted but are being taken away by governments.


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