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Hospital names employee top ambassador

ATLANTA — A Children’s Healthcare of Atlanta employee was dubbed the Georgia Hospital Association’s GREAT Ambassador, the hospital announced this week.

Heather Richard, the manager of clinical operations in the cardiac step-down unit at CHOA, was honored with the designation that “celebrates the commitment and caring that hospital employees bring to their job, community and the Georgia health care industry.”

“Children’s is an amazing organization and is truly leading the way in pediatric health care,” Richard said. “My staff and I are like a family, and we work hard to achieve our goals and provide the absolute best care for our patients. There is no doubt I am exactly where I am meant to be.”

The GREAT Ambassador program stands for Giving Recognition for Excellence, Advocacy and Teamwork. The program provides hospital employees the opportunity to share their personal stories about how they chose a health care profession, why they like their job and what they like about working at their hospital.

“Richard is an ideal representative for the (program),” said Marcia Bryant, the director of cardiac services at CHOA. “We celebrate her pride in her profession, exemplary work and commitment to pediatric patients, health care and the community.”

Children’s Healthcare of Atlanta’s Sibley Heart Center treats more than 30,000 children every year. The cardiac step-down unit that Richard helps manage provides specialized pre- and post-operation care.