Great service will catch attention of business patrons

I enjoyed reading Todd Cline's column, "Is good service too much to require?" (Perspective, Oct. 7). So often we have become accustomed to accept an unfortunate, prevalent attitude of no service when we visit businesses.

It is such a pleasure to be knocked off my feet with service that I make an effort to call the place of business after my visit and let the management know. The restaurant industry is one example where I find myself questioning why someone would accept employment as a server or even be hired when his or her attitude is one of mindless, rude, impatient behavior.