Each week the Gwinnett Daily Post profiles the business men and women who help drive the success of local companies and small businesses alike. Interested in a profile? Call Doug Sams, business reporter, at 770 963-9205, ext. 1321, or e-mail him at doug.sams@gwinnettdailypost.com.

Name: Christian M. Ensley, vice president retail banking, Flagstar Bank.

Age: 33

Tenure: One year with Flagstar Bank

On the nightstand: "The 80/20 Principle: The Secret to Success by Achieving More with Less" by Richard Koch

Rooting interest: "The underdog. I enjoy seeing individuals and teams defying the odds."

Mentor: "I have had the privilege of working with several great mentors, so to narrow it down to one is tough. The most consistent source of inspiration has been my family. They always provide objective feedback and encouragement."

Risk/reward: "Leaving a company that I had worked with nearly 13 years to develop Flagstar Bank's retail bank network in Georgia. In the short period of time I have been here, it has been an exciting and rewarding experience, and each day brings new satisfaction."

Top trend: "Attracting and developing full relationships with customers. In order for banks to be successful, they must differentiate themselves from their peers in a way that compels people to do business with them."

Recipe for success: "Consistent excellence. Customers deserve it, and when they get it, not only will they expand their relationship with you, they will tell others."